Don't hesitate to contact us at info@vhfhairextensions.com within 24 hours of the order placement to initiate the cancellation process. After the orders are processed, they cannot be canceled, exchanged, or refunded.

Note: Please note that Volume Hair Factory can not be held accountable for any damages induced once the product has been delivered. The request for damages & claims should be generated by contacting the customer service team on the product delivery date itself. Your return/refund request undergoes an arduous start-to-end process analysis. Once the request has been accepted, it takes one to four weeks to complete, starting from the package return date. You will get an intimation of complaint status & refund/exchange/cancellation process completion via registered Gmail ID & contact number.